How to verify account at Bwin
If it’s time for Bwin verification, you have nothing to worry about. The procedure is simple and similar to other online bookmakers. Verification is done to identify the person behind the account created on the site. If you do not verify, you will not be able to withdraw your winnings and there is a real risk of your account being closed.
The verification process itself involves uploading photographed identification documents to your account. Of course, we will explain the procedure in more detail in the following lines. Also, it is quite possible that you will be asked for a photo of a bank card or a document to prove your residential address. Copies must be in colour, legible and in some cases double-sided.
What are the verification steps at Bwin?
In the next few lines we will describe the steps for Bwin verification. By reading our quick guide, you will be able to verify your account without any problems. Of course, if something goes wrong you are always welcome to contact the online support. See what is done to attach documents to your account and identify yourself:
- Log in to Bwin with your username and password;
- From your account, click on “My Account”;
- Click on “Personal details”, then “Upload documents”;
- Attach the photo ID files;
- Confirm verification and wait for approval within 48 hours;
You can see for yourself that there’s nothing complicated about the whole thing. You just need to have photographed or scanned documents (ID card, driver’s license or passport) ready to add to the system. In case the copies are legible, then your account will be verified.
What should we be careful not to get wrong?
Of great importance, is how the photographed identity documents look. For example, you should photograph your ID card or driver’s license on both sides. The copy should be in colour and all the details should be visible. It is very common to take poor quality photographs that do not show your three names, your registration number, your address and so on. This can lead to refusal by the operator.
You can photograph your documents using a mobile device with a good camera, you can do it with a digital camera or you can scan them. Make sure they are legible before uploading them to your account. Otherwise, you run the risk of failing verification.
If something goes wrong, check with support, take new photos and reapply. Make sure to provide all the required documents so you don’t have to upload them further. If you get stuck on something, you can always ask for help.
Is there any chance our account cannot be verified?
Yes, it has often happened that users are denied verification. This is due to carelessly prepared documents and also to discrepancies between the submitted personal documents and the registration details. In order to protect yourself from disapproval, we will give you the reasons that lead to rejection. This is why Bwin sometimes refuses verification to customers:
- Uploading an illegible photo;
- Uploading a black and white copy of a document;
- Personal details do not match the registered ones;
- The submitted document is invalid;
- The copy of the ID is not double-sided;
- Trying to verify with someone else’s data;
Remember these things as they are important. Do not, under any circumstances, attempt to verify with someone else’s data, as this is illegal. Prepare clear and legible copies of the documents so that they can be verified and you will eventually get approved.
What is the verification time? How long does the process take?
Verification is most often completed in a few hours. Bwin has announced a time limit of up to 48 hours, but sometimes the procedure is much faster. Of course, if there are a lot of requests to be verified, then it is possible to wait longer, but this rarely happens. However, if you don’t get a response, you need to get in touch with the portal and explain the problem.
In our experience, the operator does not delay verification. However, please be aware of the time limit as it is mentioned in the site rules. If verification is denied, correct your mistakes and re-add the documents. The correction made will lead to the successful procedure.
What documents are required to verify my Bwin account?
The operator requires an ID card, driving licence or passport. It is best to add both your ID and your license to ensure success. Note that you may also be asked for additional documents. This is done with a letter that arrives at the email you registered with on the site. When they ask you for other documents, scan them and give them to them.
Very often you will need to add a photo of the front of a bank card, a proof of a paid utility bill showing your address and rarely a bank statement is required. You cannot fail to hand over these documents if requested as they will not verify you.
What is additional Bwin verification?
The addition of additional documents is done for security purposes. For example, if you deposit and withdraw with a debit or credit card, you will need to scan it to show that you are the cardholder. Your name is written on the bank card and will be compared with the names you have registered in the system. If there is a discrepancy the verification will be rejected.
Sometimes bookmakers ask for proof of your address. Therefore, you may be required to submit a photo of a receipt / bill slip where your residential address is written. This may be requested, but if it is, you must respond appropriately.
Why do they ask for additional verification sometimes?
Bwin staff ask for additional verification when there is something unusual. Assuming that you are winning large sums consistently, then you may need to upload a selfie photo of yourself holding an ID. Another possible reason for additional verification is when you place constant deposit or withdrawal requests.
In general, any activity that goes out of the ordinary should be tracked. This is done by adding documents to verify your origin and regularity. You shouldn’t worry, as handing over the new documents, can happen – quickly and easily.
What to do if there is a problem with verification?
On the Bwin website you will find all the ways to contact support. Anyone can ask the staff for assistance if they find that verification is delayed for more than 48 hours. At the same time, if you receive a denial, you can ask a question regarding the resolution of the problem. In any case, the staff will help you to identify yourself and start the game.
The good news is that these types of problems rarely occur. You are required to be meticulous when reviewing the documents and if everything is correct, you will not have a care. Of course, don’t forget that support is working 24/7 and is ready to assist you with everything.
What are customers’ opinions about verification at Bwin and are there any complaints?
In view of the customer comments regarding verification at Bwin, we can say that there are no dissatisfied ones. Overall, the process is eased and it will take a few minutes for the player to add the photographed documents to their account. We have also read many comments from satisfied customers who had their documents approved in less than 2 hours. This only speaks well for the company.
Yes, some really don’t like the extra verification, but it is a fact. Not all users of the site go through such a requirement, but it is quite possible that you are one of them. Just take some of your free time to prepare the documents and send them to them.
Don’t worry about verification at Bwin. It’s quick and easy, so you have nothing to worry about. You’ll literally be logged into your account in seconds, and you’ll find the document upload box, which you can add from either your computer or mobile device. We hope this guide has been useful to you and wish you every success in your various gambling activities.
Frequently asked questions
If you have not received a justification email, contact support to identify the issue.
You will not be allowed to withdraw your winnings from sports betting, casino or poker.
No, verification requires you to send your identification documents.